Registration Flow

Our registration flow is crisp and efficient: provide basic details, confirm age, then verify contact via email and SMS. This two-step verification protects your account and ensures rapid access to bonuses once verification completes. We keep the form minimal to reduce friction and accelerate the onboarding experience.

After verification, you can optionally set up stronger security such as biometric login on supported devices. We recommend enabling biometric features for quick and secure access while reducing password-related friction. Settings and recovery options are accessible from your account dashboard.

  • Enter basic details (name, DOB)
  • Email verification link
  • SMS code confirmation
  • Optionally enable biometric login

Age Gate and Responsible Play

We enforce strict age verification during the signup process to comply with regulations and to protect minors. Users must be at least 18 years old to register and we verify age through documentation if required. Our registration page includes clear links to responsible gambling resources including Gambling Help Online (AU).

We encourage new users to set deposit and session limits as part of account setup. These controls help maintain balanced play and are adjustable from the account settings. Our system also supports temporary self-exclusion and permanent account closure if required by the user.

  • Age gate verification (18+)
  • Deposit limits during signup
  • Direct links to Gambling Help Online (AU)

Verification and Security

To comply with regulatory requirements and to protect accounts, we employ identity verification for new players when needed. Verification may require a government ID and a proof of address; these documents are handled securely and only used for compliance. We strive to make verification requests minimal and to process submissions promptly.

Account security is built-in: we offer password best-practices, two-factor protections and biometric login for compatible devices. We recommend enabling SMS verification and biometric options for faster, more secure access to funds and features. Our support team assists with any verification step for a smooth onboarding experience.

  • Email + SMS verification required
  • Optional biometric login (Touch ID / Face ID)
  • Secure document upload for identity verification

Activate your welcome package instantly.

Complete signup and start with free spins plus deposit match. Clear terms, transparent wagering.

User receiving free spins confirmation on phone

Privacy and Data Handling

We treat user data with high standards and strong encryption. Personal information provided during signup is used only for account management, compliance and communications you consent to. Data is stored securely and access is restricted to authorised personnel only.

We do not sell personal data, and any marketing communication is opt-in with clear unsubscribe options. Our privacy policy outlines all processing activities and retention periods so players can make informed decisions about their information. Support can provide further clarification on individual requests.

  • Encrypted storage of sensitive data
  • Clear privacy policy and opt-in choices
  • Support for data access and deletion requests

Support During Signup

If you encounter issues during signup, our support team is available via live chat and email to help. We assist with verification uploads, resend verification links and clarify any form fields to ensure a smooth process. Typical response times for signup-related queries are short to reduce delays before claiming bonuses.

We log support interactions and follow up to confirm resolution. Our aim is to reduce friction and to help players start with the correct settings for limits and verification. Relevant help articles are linked through the signup page for self-serve assistance.

  • Live chat for instant assistance
  • Email support for document review
  • Help articles linked from the signup flow

Summary and Next Steps

Complete the quick registration steps, verify contact details and deposit to unlock welcome rewards. Remember to set limits and review RTP data before spinning. We recommend using PayID or EcoPayz for the fastest deposit-credit experience in AUD.

Once registered you can personalise alerts, enable biometric login and explore our RTP-filtered game lists. Our onboarding emails include tips for smarter play and links to responsible gambling resources for any required support.

Frequently Asked Questions (FAQs)

Do I get spins immediately after signup?

Yes, 22 free spins are awarded instantly after you complete the email and SMS verification steps and meet the first deposit requirements if stipulated by the promotion. Details appear on your account promotions page and in the confirmation email.

What verification is required at signup?

We require a valid email and phone number for SMS verification and an age gate to confirm you are 18+. Additional ID verification may be requested for compliance or withdrawal processing, with secure upload channels provided in your account area.

Can I enable biometric login?

Yes, biometric login (Touch ID / Face ID) is available on supported mobile devices to provide fast and secure access to your account once initial verification is complete.

About The Author

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Alex Mercer

I lead product communications and player experience at 22Ricky Casino. My focus is on clarity, transparent metrics and delivering a secure, data-driven platform for Australian players. I work with product and compliance teams to publish accurate RTP data and clear promotional terms.

We believe that informed players make better decisions, so we prioritise accessible statistics, timely support and honest communication. If you have questions about payments, verification or promotions, our team is ready to assist and to ensure your experience is safe and straightforward.

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